Research Reports

Some key catalysts for the next evolution of financial services are already obvious to the industry. But there are exogenous forces, both demographic and economic, that could pose existential threats to aspects of the business as conducted today. Inside, an examination of those potential sources of upheaval and ideas on how the industry might adapt.

Tariffs and other macro factors have introduced new uncertainty into international trade.

Tariffs and other macro factors have introduced new uncertainty into international trade.

Recent years have seen a transformation in credit-card customer acquisition. This report explores how consumers are interacting with the new expanse of marketing and acquisition channels and examines where opportunities and threats to issuers may lie.

Recent years have seen a transformation in credit-card customer acquisition. This report explores how consumers are interacting with the new expanse of marketing and acquisition channels and examines where opportunities and threats to issuers may lie.

The idea of a common digital identity for consumers has become more compelling amid the digitalization of the world's economy. Many bank and credit union executives consider it a natural fit, one the industry should be prepared to lead on.

The idea of a common digital identity for consumers has become more compelling amid the digitalization of the world's economy. Many bank and credit union executives consider it a natural fit, one the industry should be prepared to lead on.

Aside from BB&T-SunTrust, dealmaking got off to a sluggish start this year. But that may soon change, not just because of pressure to achieve scale. For many banks and credit unions, a technology-capability gap could be the determining factor.

It's a multibillion-dollar industry in a state of payments-regulation limbo and as a result, the U.S. cannabis business has mainly operated on a cash basis.

Person-to-person payments have become table stakes for institutions looking to attract and retain younger customers. The service may also be one of the keys to keeping big-tech insurgents like Amazon at bay.