Artificial intelligence

Podcast The unintended consequences of banning ChatGPT at work

Though generative AI has limitations and risks, there is a cost to ignoring it, according to Ryan Favro, a managing principal at Capco.

Sponsored by IntraFi

Podcast Remote work, generative AI: Tech trends reshaping work in banks

Immersive technologies and automation are also on the list of technologies that are here, employees want them and companies like banks need to deal with them, says Phil Simon, author of a new book called The Nine: The Tectonic Forces Reshaping the Workplace.

Sponsored by IntraFi
Customize journeys that help power change with PWC's Industry Cloud for Banking

The world of business is evolving quickly—and the cloud is powering the change. PwC's Industry Cloud for Banking helps financial services firms deliver the personalized products and services that today's customers expect.

Partner Insights from PWC

Podcast Should banks put a pause on their AI projects?

Leaders of many of the biggest tech companies recently signed an open letter calling on all AI labs to immediately pause the training of advanced artificial intelligence systems. Seth Dobrin, advisor to the Responsible AI Institute and former chief AI officer at IBM, shares his thoughts on where banks should be careful about using AI.

Sponsored by IntraFi
Podcast Can chatbots learn to understand human emotions?

Dr. Aniket Bera, associate professor at the department of computer science at Purdue University, explains how AI can be used in the financial services industry to detect when a customer is angry or depressed or even when an employee is upset or about to commit fraud.

Sponsored by IntraFi
Brace Rules Engine

See how Brace is evolving mortgage servicing by eliminating the need for disparate processes and tools. Brace brings it all together in a single secure, transparent, and fully auditable solution so every member of the mortgage ecosystem is able to manage their wealth better.

Partner Insights from Brace
AB - podcast

University Credit Union goes for advanced degree in AI

The Los Angeles credit union started out by creating a self-service bot it named Royce. CEO David Tuyo discusses Royce's contributions and other ways artificial intelligence is improving efficiency.

By Penny Crosman

August 18
AB - podcast

Regions gives its service reps and fraud fighters AI tools

The Birmingham, Alabama, bank has developed artificial intelligence-based systems that can flag suspicious activity and guide customer service representatives. Amala Duggirala, the bank’s chief operations and technology officer, describes the AI work she and her team have been doing.

By Penny Crosman

July 21
Leaders

Databits: AI & automation

The industry has long talked about embracing digital technology — but the time for talk may be over.

October 6
How to make your AI dreams a reality

One banks journey of taking an AI idea from inception to experience. How organizations can ensure the shift from pilot projects to full-scale AI fluency goes right

Sponsored by Cognizant_Logo

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