Artificial intelligence

Customize journeys that help power change with PWC's Industry Cloud for Banking

The world of business is evolving quickly—and the cloud is powering the change. PwC's Industry Cloud for Banking helps financial services firms deliver the personalized products and services that today's customers expect.

Partner Insights from PWC

Customize journeys that help power change with PWC's Industry Cloud for Banking

Podcast Should banks put a pause on their AI projects?

Leaders of many of the biggest tech companies recently signed an open letter calling on all AI labs to immediately pause the training of advanced artificial intelligence systems. Seth Dobrin, advisor to the Responsible AI Institute and former chief AI officer at IBM, shares his thoughts on where banks should be careful about using AI.

Sponsored by IntraFi
Podcast Can chatbots learn to understand human emotions?

Dr. Aniket Bera, associate professor at the department of computer science at Purdue University, explains how AI can be used in the financial services industry to detect when a customer is angry or depressed or even when an employee is upset or about to commit fraud.

Sponsored by IntraFi

Brace Rules Engine

See how Brace is evolving mortgage servicing by eliminating the need for disparate processes and tools. Brace brings it all together in a single secure, transparent, and fully auditable solution so every member of the mortgage ecosystem is able to manage their wealth better.

Partner Insights from Brace
AB - podcast

University Credit Union goes for advanced degree in AI

The Los Angeles credit union started out by creating a self-service bot it named Royce. CEO David Tuyo discusses Royce's contributions and other ways artificial intelligence is improving efficiency.

By Penny Crosman

August 18
AB - podcast

Regions gives its service reps and fraud fighters AI tools

The Birmingham, Alabama, bank has developed artificial intelligence-based systems that can flag suspicious activity and guide customer service representatives. Amala Duggirala, the bank’s chief operations and technology officer, describes the AI work she and her team have been doing.

By Penny Crosman

July 21
Leaders

Databits: AI & automation

The industry has long talked about embracing digital technology — but the time for talk may be over.

October 6
How to make your AI dreams a reality

One banks journey of taking an AI idea from inception to experience. How organizations can ensure the shift from pilot projects to full-scale AI fluency goes right

Sponsored by Cognizant_Logo
Leaders

Ethics in artificial intelligence

Artificial intelligence presents new and unique challenges to ethics and morality. U.S. Bank discusses why a deliberate ethical framework must serve as the bedrock for any company's AI efforts

July 31
Ally Bank

What five years of AI have taught Ally Bank

Anand Talwar, deposits and consumer strategy executive at Ally Bank, and Jody Bhagat, president of the Americas for Personetics, explain how their technology collaboration has evolved from a virtual assistant to customized, real-time "insights" for customers.

By Penny Crosman

March 24

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