Artificial intelligence
The New York bank is hoping for 30% to 40% productivity improvements from the use of AI in areas like software development and knowledge extraction.
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Investment in the latest technology is crucial for banks and credit unions if they are to compete effectively, while the lack of tech talent continues to be an issue.
May 2 -
At best, artificial intelligence will be a tool that helps good bankers be better at their jobs. It won't replace them.
April 27
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Researchers at the Federal Reserve Bank of Philadelphia have come up with a plan for letting banks innovate with artificial intelligence and widening access to credit at the same time.
April 26 -
The generative AI technology has been through a cycle of media buzz, disappointment and disillusionment.
March 6 -
The investment firm is partnering with Appian, a low-code software company, to ramp up automation.
February 24 - AB - Technology
The government set forth five principles companies should follow when they use artificial intelligence. Chintan Mehta, CIO of strategy, digital and innovation at Wells Fargo, shares how one of the largest banks does it.
February 17 -
An AI framework released by the National Institute of Standards and Technology this week is the government's advice on coping with pitfalls and making the software trustworthy.
January 27 -
The nonprofit is entering phase two of its project with JPMorgan Chase intended to understand how conversational AI and emerging technologies can help low- to moderate-income consumers.
January 26 -
Artificial intelligence now has the potential to fundamentally change customers' relationships with banks, impacting everything from onboarding to retention and upselling.
January 25