Artificial intelligence
An AI framework released by the National Institute of Standards and Technology this week is the government's advice on coping with pitfalls and making the software trustworthy.
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The nonprofit is entering phase two of its project with JPMorgan Chase intended to understand how conversational AI and emerging technologies can help low- to moderate-income consumers.
January 26 -
Artificial intelligence now has the potential to fundamentally change customers' relationships with banks, impacting everything from onboarding to retention and upselling.
January 25
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Interacting with ChatGPT is like hanging out with the best-informed, brainiest acquaintance you've ever had. Surprisingly, it's that characteristic that makes it a boon to the banking industry.
January 16 -
In a recent survey, financial institutions named artificial intelligence their top priority for investments against increasingly sophisticated fraud.
January 11 -
The fintech plans to use the capital to scale its platform, which uses machine learning to make loan decisions, with a goal of reducing bias in underwriting.
November 2 -
The bank is adding forecasting to its Intelligent Receivables product, which uses artificial intelligence to match business customers' incoming cash to open invoices.
October 25 -
The bank is using Google Assistant technology to power its virtual assistant, Fargo, according to Michelle Moore, head of digital at Wells.
October 24 -
Singapore country head Shee Tse Koon describes the bank's push to create a massive marketplace that offers everything from hotel reservations to health care.
September 8 -
Their chatbots are diverting calls away from call centers and helping bring in deposits, the banks say, as the adoption, maturity and usefulness of the technology improve.
August 22
