Workforce management
Vanessa Colella, innovation chief at Citi, says remote working has had a democratizing effect. She also touches on the types of technology Citi has been incubating, the startups it’s investing in and her efforts at fostering a culture of generosity.
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Nationwide lockdowns forced most firms to shift from offices to homes. One bank details its experience in moving to a remote-first work environment and how it managed the transition.
July 31 -
Sells, American Banker’s Digital Banker of the Year, explains how he encouraged his team to take risks on projects like a three-minute account opening process and a system that analyzes core data in real time to help set deposit prices.
June 16
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Kyum Kim, co-founder of the online professional network Blind, describes the impact of the coronavirus pandemic's enforced quarantine on people who work in financial services.
May 4 -
Grainne McNamara, financial services principal at Ernst & Young, explains that bank regulators have already been examining banks' cultures, and that's likely to continue. But banks can still fix culture problems during a pandemic.
March 30 -
Doug Nielson at U.S. Bank and Jane Barratt at MX explain how men can be more supportive of their female colleagues.
January 20 -
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Jeff McMillan at Morgan Stanley shares stories of readjusting to civilian life and how he and his company help other veterans.
October 21 -
Bank executives at the Most Powerful Women in Banking and Finance gala stressed the importance of male allies in combating gender inequities.
October 9 -
Cathy Bessant, American Banker's Most Powerful Woman in Banking, discussed the difference between fearlessness and bravery at the 2019 gala.
October 3
