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The regional banks are moving past old-school collection calls, instead using emails, texts and on-screen messages to urge delinquent customers to repay debt. Modern communications are said to be more efficient and in keeping with Consumer Financial Protection Bureau debt-collection rules set to take effect Nov. 30.
November 22 -
The president has selected Jerome Powell to serve a second four-year term as Federal Reserve chair and chosen Gov. Lael Brainard as the next vice chair.
November 22 -
SAFE Credit Union in Folsom, California, will promote its chief credit officer, Faye Nabhani, to president on Jan. 1 and then CEO a year later. She will be the institution's first female leader in its 80-year history.
November 19 -
Recruiting from competitors can be hard to pull off, and it won't create more equity in the industry. Some of the Best Banks to Work For are finding ways to develop, support and promote women who are already on the payroll.
November 19 -
Morgan Stanley is introducing an initiative to draw more young people from diverse backgrounds to the finance industry, furthering its outreach efforts a week after appointing to the bank’s board its first woman of color.
November 17 -
GOP opposition and a packed Senate agenda have delayed the vote on Julia Gordon as head of the Federal Housing Administration. But industry representatives say that with FHA delinquency rates still elevated and loan forbearance plans expiring, there's an urgency for Congress to confirm her by year-end.
November 12 -
The filmmaker Ken Burns, the historian Doris Kearns Goodwin and a banker, Thomas Montag, who’s also retiring, were among those toasting Anne Finucane’s legacy at the Plaza in Midtown Manhattan.
November 11 -
The card network chose the majority-Black city as the site of its new operations center in part to improve the racial makeup of its workforce and create a new path to leadership for minorities.
November 11 -
Hope Dmuchowski will join the Memphis, Tennessee, bank as it contends with higher-than-expected costs in connection with its acquisition of Iberiabank. She has previous experience with integrations, having participated in the combination of BB&T and SunTrust Banks.
November 9 -
Meghan Hinds, a 15-year veteran at the San Francisco bank, leads a group that’s been reorganized following several key departures last spring.
November 9