As regulatory fines across the Financial Services Industry continue to increase dramatically, a new market segment has emerged, shifting from the old EIA (Enterprise Information Archiving) to DCGA (Digital Communications Governance and Archiving). DCGA has a greater focus on modern communications beyond email archiving as firms are challenged with adhering to books and records regulations across many communication channels, with a single conversation now including interactions with Unified Communications platforms like Zoom and Microsoft teams, SMS, images, words within images and emojis to name a few. The modern world has exposed a data problem with the old way of compliance archiving.
Does your firm have the data infrastructure in place for ensuring that you are capturing all the data within a conversation, with modern, reliable reconciliation tools in place?
Making adjustments doesn't need to be difficult or all at once. In this paper, we will break down the data problem across current archive infrastructures, and how to fix the data problem to get your organization on the right path to a reliable, actionable and future-proof communications data infrastructure.