Immersive technologies and automation are also on the list of technologies that are here, employees want them and companies like banks need to deal with them, says Phil Simon, author of a new book called The Nine: The Tectonic Forces Reshaping the Workplace.
Ahron Geminder (Global Head of Product at HSBC), Michael Fox (Vice President at KOHO Financial), and Katia Mar (VP Product Marketing at Onfido) discuss best practices in delivering amazing customer experiences that are secure and compliant.
Join Madhu Magadi, Managing Director, Financial Services Industry Consulting Partner and Architecture Services at NTT DATA and Brad Steele, General Manager, North America and Managing Director, Global Partner Relationships for Thought Machine as they discuss how cloud-native modern core solutions provide the foundation for realizing the Bank of the Future.
The phone channel remains critical to the ability of financial institutions and insurance companies to meet their goals, but these industries face significant problems in reaching the right party.
