Valerie Abend, Accenture's financial services cybersecurity lead, explains what banks get wrong about fending off AI-based threats and what they should do instead.
The banking industry is continuing to undergo a significant digital transformation. While some banks are closing branches to optimize operations and prioritize online banking, others recognize the importance of maintaining physical branches for personalized services.
Join industry experts as we discuss real-world applications, best practices, and strategies for integrating Agentic AI into banking customer experience operations.