As technology continues to rapidly evolve, banks face unprecedented challenges trying to meet or exceed changing customer expectations while preventing and mitigating increasingly complex fraud incidents. Recent research from American Banker shines light on what they are doing to attempt to overcome these challenges, including where they are having success and, more critically, where they are struggling.
During live event, our industry experts build off the research highlights to provide viewers with not only insights into the current fraud landscape but actions to take to improve prevention while driving a better customer experience. We discuss:
- The interconnected nature of fraud protection and customer experience
- Where banks are, aren't and should be investing in solutions
- The importance of fraud visibility and monitoring, and how banks can do this better
- The value of modern ID verification and authentication in solving myriad issues
