Card disputes are a headache—costly, time-consuming, and a major source of frustration for both banks and their customers. But there are ways to make the process smoother, faster, and more efficient.
American Banker and a panel of industry experts deep dive into how AI-powered technology is transforming dispute management, helping financial institutions deliver better service while reducing costs and compliance risks. In this complimentary webinar, we explore how your business can:
- Enhance cardholder service by automating decision-making to provide faster, more efficient responses to customers.
- Reduce contact center load by maximizing deflection strategies to decrease the volume of disputes requiring manual intervention.
- Achieve seamless compliance through robust, automated controls to ensure your processes stay in line with regulatory requirements.
Take actionable insights back to your organization that will help reduce costs and improve efficiency while maintaining the highest level of service.
