Web Seminar

Customer experience challenges: Unleashing automation solutions for banks

Past event date: May 15, 2024 Available on-demand 60 Minutes
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Growing your bank's services and customer base shouldn't mean wrestling with outdated technology, resulting in friction-prone processes and disjointed customer experiences. But for many, the reality is working with clunky legacy systems and limited resources holds them back from providing competitive, innovative offerings to improve customer engagement and gain market share.

Watch RSM US LLP and Appian in an insightful discussion on overcoming Customer Experience Challenges: Unleashing Automation Solutions for Banks, with a focus on Regional and Community Banks.

The valuable takeaways of this webinar include:

  • Enhancing operational efficiency to deliver faster results to clients and respond quicker to market demands.
  • Delivering a modern customer experience through automation to build deeper and more meaningful relationships. 
  • Managing risk with confidence using solutions that automate compliance, mitigate threats, and build trust with stakeholders.
Speakers
  • John Trapani
    Industry Lead, Financial Services
    Appian
    (Moderator)
  • Elia Blankenship
    Director, Management Consulting, Financial Institution Advisory
    RSM US LLP
    (Speaker)
  • John Behringer
    Financial Institutions Leader
    RSM US LLP
    (Speaker)
  • Corey LeBlanc
    Co-Founder, COO, and CTO
    Locality Bank
    (Speaker)