How Leaders Make or Break a Bank's Culture

A healthy culture can spur innovation, nurture customer relationships and foster employee loyalty. An imprudent culture can propel institutions towards crises that reverberate through financial history. Culture shapes behavior, and behavior shapes the destiny of financial institutions. Hear from our distinguished honorees how they instill a healthy culture in their institutions.

What you'll learn

• Why leadership matters when hiring and keeping the best people
• How to set high standards and make sure others follow them
• How it's different today