While speed to market with digital innovation remains critical, innovation is nothing without adoption. Robin Dindayal and Steve Frook of Horizn demos how their award-winning platform equips both frontline employees and customers directly with the knowledge needed to improve the customer experience and dramatically increase digital adoption across all channels by over 25% on average. Learn how you can:
· Get an average of 85% of your financial institutions' workforce up to speed on demoing new products
· Decrease call center times by 45 seconds by deploying micro-learning simulation method
· Convert non-digital customers using the in-branch demo platform
Increase digital adoption with your employees and customers
July 15, 2019 12:43 PM
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