With Glance Mobile App Share, representatives can securely see customer's app screens, following along as they click. Representatives can "gesture" with their cursor to help guide customers' next actions. And with new, two-way video, representatives and customers can see one another's faces.
In this demo, industry expert and Director of Product, Scott Baker highlights how Glance Mobile App Share can help financial service firms create personal connections that have been proven to
- boost customer satisfaction (CSAT)
- improve brand loyalty and reduce customer churn
- increase revenue opportunities.