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Whether a customer is looking for a new loan or needs guidance through a shifting market landscape, customer experience is key. Right now, a seamless customer experience is a competitive advantage. But providing that experience requires efficient processes.
Interest rates and convenience are no longer enough to attract and retain deposits. Wysh, a has recently introduced an innovative deposit benefit known as Life Benefit.
Petrou, the managing partner at Federal Financial Analytics and a longtime observer of banking and regulation, says banks need to do far more due diligence on potential fintech partners and exert more control over these relationships.
Two veterans and executives at Armed Forces Bank — Tom McLean and Jodi Vickery — share the challenges their customers face and new products the bank has rolled out this year to better serve them.
Foundational models like GPT-4, the large language model behind ChatGPT, have hoovered up content from publications like The New York Times and social media sites like Reddit and OpenAI, and it faces several lawsuits because of this. John Thompson, global head of artificial intelligence at EY and author of the book "Data for All," has set up what is believed to be the largest private, secure generative AI environment in the world, with a focus on keeping internal data protected.
Proof of identity is critical for many things, including being able to open a bank account, get a job or obtain health care. Yet proving one's identity is getting harder in a world of frequent data breaches. We asked Mariana Dahan, founder of the World Identity Network and chair of the Universal ID Council, what she thinks will solve this problem.
Custodia Founder and CEO Caitlin Long says the Federal Reserve has rewritten the rules around accessing the government's payments system. The central bank and a federal court judge disagree.
