Workplace

The Bethesda, Maryland-based company called its success in luring a team from Capital One as its most "newsworthy" move to date executing a strategy aimed at diversifying its lending operation.

Women in the payments industry are using the advent of real-time payment networks to help underserved women around the world gain access to vital financial services.

Chris Gorman and four other high-ranking KeyCorp executives have been granted a combined $16.7 million in performance-based equity awards that will vest in two years, as long as the Cleveland-based company meets certain capital requirements and earnings goals.

Lenders across the country promoted from within to fill top executive roles, including First International Bank & Trust in Watford City, North Dakota.

Jamie Dimon and Brian Moynihan are among the eight chief executives whose blunt, pithy or pugnacious turns of phrase made the year more colorful.

As the new year begins, managers across the industry will be setting new goals for their branch bankers. They'll find more engagement and success if they clearly articulate the thinking behind the goal setting.

The president-elect's history of deregulatory financial services policies could offer some benefits to minority businesses and consumers, but the more likely outcome is reduced access to capital and higher costs.

Banks can and should play a key role in giving members of minority groups and other underserved communities the tools they need to navigate an increasingly complicated financial landscape.

The custody bank achieved its goal for the amount of deposits it placed into minority banks and community development financial institutions by the end of the year.

Cross-border person-to-person payments are vital to the survival of millions of vulnerable people. Right now, fees eat away at their money, and slow processing times create unnecessary stress. The financial services industry and partners in government can fix this problem.