POS and Retail

When longtime TSYS finance executive Theresa Gongora was promoted to CFO and senior vice president of TSYS' Merchant Solutions unit last year, she was struck by the dramatic changes in the payments industry since joining TSYS 15 years ago.

Walmart has a good grasp of where it sits among global retail giants, but its position among the financial services industry is still evolving under the guidance of Karla Allen, its senior director of payments innovation.

Meituan Dianping is reaping the benefits of scale in its core food delivery division as it feels the pain of competition from arch-foe Alibaba Group Holding Ltd. in smaller businesses such as hotel bookings.

Lawmakers must hold merchants accountable when credit unions are left cleaning up the mess after data breaches.

Adding new mobile payment methods and integrated platforms can take some of the sting out of processing issues for small to medium sized businesses, according to Tina Hsiao, vice president of risk and chargeback operations at WePay.

Brick-and-mortar retail isn’t dead yet. Though the trend of retailers closing stores in the face of stiff competition from e-merchants is certainly troubling to commercial real estate lenders, it would be a mistake to conclude that all retail loans are risky. Here's a look at which ones are the safest and, potentially, the scariest.

Alibaba Group Holding Ltd.’s business-to-business trading platform has forged its first U.S. partnership with a large company as it teams up with Office Depot Inc.

To keep up with demands for instant digital payments, retailers should explore options to make their payment processes quick and easy, according to Steve Davidson, vice president of warranty products at Fortegra.

Amazon is focusing more on the virtual and voice-powered reordering on its sites and apps, and as a result is no longer producing new plastic Dash buttons.

The move by Kroger Co. comes in response to rising interchange fees on Visa's premium credit cards. The cards will be banned at 142 Smith's stores in the western U.S.

Consumers are willing to pay a bit more for repeat business at a merchant. By passing these fees on to shoppers, small retailers no longer have to cut vital operational costs to accommodate for lower margins from loyalty programs, says Robert Maynard, the founder of SurchX.

EBay Inc. has reached an agreement with Elliott Management Corp. and Starboard Value, appointing two new directors to the board and paving the way to potentially carving off some of its businesses.

Walmart India will partner with the PhonePe network to offer a mobile payment option at Walmart's B2B cash-and-carry stores.

By taking precautions to protect your mPOS devices, your business can safely sell at more locations for a comparatively low cost while keeping your customer and company data safe, writes Rafael Lourenco, an executive vice president at ClearSale.

The bank said in its annual report that anticipated store closings could reduce both new account acquisitions and purchase volume.

The chance of losing money on an integration with a service such as PayPal is extremely low, and you could achieve a double-digit reduction in cart abandonment, writes Chad Reid, a director at JotForm.

E-commerce merchants with just a few employees that sell through Amazon or Walmart often fall through the cracks for traditional bank loans, but for Payoneer they're the sweet spot.

Every week starts and ends the same way — with meetings where departments can share successes and challenges. It’s one way the payments company ensures cross-collaboration.

Japan’s Mizuho Bank will unveil a digital currency platform next month with an app enabling customers to pay at participating merchants with the new J-Coin Pay via a QR code.

Fuel payment options in the trucking industry have long relied on private-label cards from giants like Comdata and WEX, but a new challenger called Gas Pos is hoping to break in by capitalizing on new payments technology and the looming gas-station EMV migration.