POS and Retail

In the era of digital transformation, it can be easy to mistake activity for achievement. A disciplined approach is needed, writes Tim VanTassel, a vice president at FICO.

Legislation banning shops from refusing to accept cash has moved swiftly this year. But this trend is running head-on against retail models like Amazon Go, which are built from the ground up to operate without cash.

The companies could bring something new, such as merchant acquiring to community banks, but their merger could also cause anxiety about giant vendors.

An initiative by Visa and Lloyds doesn't go far enough and is counterintuitive to the card network's move to reduce cash, argues Mark Horwedel, a strategic consultant to CMSPI.

A proactive and preventive security strategy will go a long way to building consumer trust and ensuring continued loyalty, writes Maria Allen, global head of financial services for Unisys.

A focused approach on product standards and social responsibility can help build healthy relationships with Gen Z shoppers, who will, in turn, promote products to their family, friends and followers, writes Steve Davidson, vice president of warranty products at Fortegra.

Our annual Most Influential Women in Payments feature, now in its seventh year, highlights the women who are creating change and opportunities in the payments industry. For the first time, the editors of PaymentsSource have also recognized one woman for lifetime achievement.

First Data’s transformation over the past few years has involved much more than transaction automation, and has relied heavily on the creativity and ingenuity of executives such as Mia Shernoff.

When longtime TSYS finance executive Theresa Gongora was promoted to CFO and senior vice president of TSYS' Merchant Solutions unit last year, she was struck by the dramatic changes in the payments industry since joining TSYS 15 years ago.

Walmart has a good grasp of where it sits among global retail giants, but its position among the financial services industry is still evolving under the guidance of Karla Allen, its senior director of payments innovation.