POS and Retail

Mobile payments speed and convenience is more than an abstraction, and needs to be quantified, says UJET's Anand Janefalkar.

There's been a significant lag in how financial institutions serve commercial clients with mobile technology, and that creates an opportunity for credit unions.

They’ve scrapped the newspapers and beefed up the food, but most Starbucks cafes in the U.S. don’t look all that different today than they did a decade ago. That’s about to change.

As bans on sports betting ease in more states, payment processors are counting on new revenue streams, particularly as the NFL season gets underway.

Amazon is reportedly testing technology that allows contactless payments via a hand gesture, applying technology that would provide valuable insight to fuel other initiatives such as Amazon Go.

Legacy retailers are starting to get serious about checkout-free technology, bringing new insights into the challenges inherent in replacing decades-old traditional checkout layouts at stores.

If the retail giants' Merchant Customer Exchange payments venture collapsed under the weight of trying to create a one-size-fits-all mobile wallet to bypass card networks, then the implosion of that joint venture was the best thing that could have happened.

It's unclear whether the Trump administration can or will declare a national emergency as part of the trade dispute between the U.S. and China, but the discourse alone could disrupt major business relationships that involve American retailers, payment companies and Chinese firms.

Amid success stories like Apple Pay, Google Pay and the Starbucks app, there are many wallet apps that failed to gain traction — or squandered it when they did. But there is a lot to learn from their experiences.

If firms don't enroll consumers quickly for card accounts, it suggests other elements of the institution may also be suspect, says Kofax's Dermot McCauley.