POS and Retail

The optometrist Benjamin Thayil offers an alternative form of financing for consumers who may be wary of large credit card bills or shocked at the idea of paying for an entire eye treatment all at once.

The COVID-19 pandemic was a clear incentive for advancing contactless and digital payment technology — but the systems merchants put in place today could create new problems down the road.

Walmart is expanding the contactless payment options in its stores as part of a new design that aims to blur the online and in-store shopping experience.

Amazon Inc. is planning to take over some of Citigroup Inc.’s office space in Singapore at a time when a number of the e-commerce giant’s Chinese tech rivals expand in the city state.

Amazon's palm-reading payment system is the sort of product that could probably succeed only at this point in time.

Burger King envisions a future in which the only thing its patrons will touch is their actual food, a redesign acknowledging 2020’s emergency workarounds have permanently shifted how people engage businesses and gained habits that go beyond their fear of spreading germs.

COVID-19 has accelerated changes in payments behavior that would otherwise have taken years to occur, laying the foundation for global expansion post-pandemic. But for different parts of the world, this digital transformation had very different outcomes.

The months-long saga of Bytedance’s forced sale of TikTok in the U.S. is finally close to the finish line, and Walmart stands to gain new social tools and youthful consumers in its battle with Amazon and other brick and mortar chains.

The humble QR code — invented for automobile manufacturing in 1994 — had been on the rise as a payment method for many years, but the pandemic expanded its use in the U.S. in some unforeseen ways.

Even before the COVID-19 pandemic forced retailers and consumers alike to consider the benefits of shopping via a mobile app, providers of shopping and loyalty apps were seeking partnerships with security vendors to deploy fraud prevention technology.

Apple's legal dispute with Epic Games, the publisher of Fortnite, has exposed a potential nuclear option that the Cupertino, Calif.-based tech giant can use against any company that sells online.

PayPal released a survey of online small and medium-sized merchants that expressed caution about the upcoming holiday season, as 70% do not plan to hire new or rehire furloughed staff.

When the U.K. went into a coronavirus-induced lockdown on March 23 as Prime Minister Boris Johnson announced school, office and retail closures, it caused a ripple effect on the U.K. e-commerce market.

Discover is working to help Black-owned businesses and other merchants maintain foot traffic — safely — through the use of the card network's payments technology and its marketing heft.

Walmart’s membership service undercuts Amazon Prime on price and offers myriad perks, including access to streamlined checkout and deliveries — two areas where Walmart has struggled in the past.

Mastercard is entering the cashierless checkout fray with a spate of pilots it’s launching at convenience stores and drive-through QSRs including Circle K, Dunkin’ and White Castle.

One thing that many parents are finding unusual this year is the amount of money being spent on school supplies during the coronavirus crisis — it’s actually going up.

Checkout-free retail is still not ready to move out of tiny spaces, though Amazon’s trying to accelerate progress through a trio of initiatives that have come to light over the past few weeks.

Advocates of allowing merchants to add a surcharge to defray the cost of credit card interchange have had to overcome network bureaucracy, state laws and even ingrained habits among the merchants themselves.

The “Just walk out” technology Amazon Go stores introduced a few years ago was revolutionary for shopping and payments, but it’s a model most supermarkets can’t easily copy, according to NCR.