

Banker meets baker
“That loan made a difference for Mary Jo and our community,” Heitkamp said.

Paving the way
While Ashby didn’t disclose the company's name, he said that since 2004 Surrey has provided it with 23 SBA loans. The company, which started with four employees and two trucks, today has 90 employees, $12 million in annual revenue and a fleet of more than 100 vehicles and other equipment.

Heating up
But Pretty really crows when he remembers helping a businessman open up an HVAC company. “He has taken it to the next level” since being financed, Pretty said, adding that the business is "hiring people and creating jobs."

Recycled goods
The loan’s structure — the 7(a) program lets borrowers spread payments tied to big-ticket manufacturing equipment over a much longer period than conventional loans, thus boosting cash flow — powered Encore’s growth. Employment has doubled since the deal closed in late 2014, reaching 120 workers today.
“That’s why the program exists,” Bradshaw said.

Sweet success
New City’s owners turned to Avidia Bank, which maintains its headquarters next door, for a $365,000 loan. Given the startup and specialty nature of the business, Avidia steered New City to the SBA’s 7(a) program. Two years later, New City employs several dozen people and has emerged as a centerpiece of Hudson’s revitalized downtown district.

Taking care of caregivers
“They wanted to provide elder care better than they had seen in any of the facilities where they had worked,” she added. “They didn’t have what was needed to conventionally underwrite that loan. … It’s amazing what they have done, and they couldn’t have done it without SBA.”