This annual report offers unparalleled insights into the use of unified communication and collaboration (UCC) platforms, satisfaction with archiving tools and emerging compliance challenges. See how your Digital Communications Governance and Archiving (DCGA) measures up and discover strategies to close compliance gaps.
Key findings include:
- 97% identified significant risks associated with GenAI usage
- More than 1/3 are using 7 + UCC tools, rising from 17% in 2023
- 54% disable capabilities within approved communications
- 2/3 fear employees are using unmonitored communications