Our Signature Collection, sponsored by UIPath, dives deep into exclusive research from American Banker which reveals that over 80% of banks plan to boost their tech budgets this year—focusing on operational efficiency, security, and AI-powered customer experiences.
In the last five years, over $2 trillion in deposits have shifted from traditional financial institutions to fintech platforms, not just from younger consumers, but from anyone seeking greater value and control over their money.
This report provides readers with data-based insights to help them better understand the use cases driving adoption of AI in the banking industry. It also provides context on the impact of the technology on customer journeys and their experience outcomes.