Digital banking Mobile banking Podcast OceanFirst’s digital makeover meant turning bankers into tech gurus By Penny Crosman March 30, 2021 10:29 AM Facebook Twitter LinkedIn Email "When your customer calls up and says, 'I'm having trouble with Venmo,' you can't say, 'Well, call Venmo. It's not my problem.'" says Chris Maher, CEO of OceanFirst Bank. "If you want to be their bank, you have to help them and say, 'Here are three problems that are typical with Venmo.'" Penny Crosman Executive Editor, Technology at Arizent, American Banker twitter mailto linkedin