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How HSBC is spending its $17 billion tech budget

By Penny Crosman
About Penny
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penny.crosman@arizent.com
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Published June 11, 2019 6:00 AM
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Updated June 11, 2019 10:56 AM
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Jeremy Balkin, head of innovation for HSBC’s U.S. Retail Banking and Wealth Management business

Jeremy Balkin, head of innovation at HSBC Bank USA, shares how the bank is investing in retail innovation, including a $350 million core system.


Penny Crosman Cropped
Penny Crosman
Executive Editor, Technology at Arizent
Penny Crosman is Executive Editor, Technology at American Banker. She is based in New York. She guides technology coverage at American Banker and... Read full bio
Digital banking Mobile banking Iot Branch banking Robotics Core systems Core conversions HSBC Digital Banking 2019