Mobile banking Digital banking Podcast How Citizens Bank is rethinking mobile and online banking By Penny Crosman June 25, 2019 6:00 AM Facebook Twitter LinkedIn Email See all podcasts, and subscribe: RSS iTunes Bruce Van Saun, chairman of the supervisory board at Royal Bank of Scotland NV, speaks during an interview in New York, U.S., on Friday, Sept. 27, 2013. Van Saun said in May he was leaving to run Citizens Financial Group Inc., the U.S. consumer and commercial business RBS is preparing to take public. Photographer: Scott Eells/Bloomberg *** Local Caption *** Bruce Van SaunScott Eells/Bloomberg Bruce Van Saun, CEO, shares details of the new digital channels the bank is building for consumers and small-business customers. Penny Crosman Executive Editor, Technology at Arizent, American Banker twitter mailto linkedin