Technology

The ability to make cash transactions is vital to some Americans, and when technology fails us, it can be a lifeline for all Americans. We need to preserve it.

Loandepot and Mr. Cooper said they've spent tens of millions of dollars this year following recent, major hacks.

The personal data collection company, which offers its database for background check and private investigation services, acknowledged the major breach.

Klarna Bank AB is adding retail-banking services in the US and across much of Europe, expanding beyond its signature buy-now, pay-later offering as the fintech prepares for an initial public offering.

Chatbots and other non-human service options got lower scores in J.D. Power's annual survey on credit card satisfaction, despite years of shifting from call-center agents to software to address client problems.

The card brand adds to partnerships that enable data sharing and cross-selling; the U.K. bank is lowering fees based on clients meeting metrics for sustainability; and more.

Krish Swamy, Dan Jermyn and others on a just-released AI 100 list say they expect investment in AI to keep increasing.

Brian Niccol's record as CEO of Chipotle will be tested as he tries to to keep the coffee chain competitive with rival digital wallets.

The National Institute of Standards and Technology finalized long-awaited standards for encryption algorithms that can withstand quantum computers.

The bank partnered with fintech PopID for biometric payments at fast-food retailer Whataburger, but widespread adoption from consumers and merchants could be an uphill battle.