Technology

Executives from JPMorgan Chase, Bank of America and Wells Fargo are expected to get grilled in Congress this summer over victims of Zelle scams who don't get reimbursed. A Senate panel has spent much of the last year examining fraud on the bank-owned payments network.

Royal Bank of Canada, in partnership with TIFIN AG, is testing a pilot to provide its wealth management advisors with AI tools to see what the technology can do.

It is increasingly clear that joining a risk consortium is the best defense banks have against fraudsters who are increasingly powered by artificial intelligence.

The company changed several of the practices the agency complained about several years ago, such as threatening to report nonpaying borrowers to credit bureaus, co-founder Rodney Williams says.

These three payment firms are working to grow revenue by pivoting to new markets and technologies, all while waiting for a turnaround in the industry.

Criminals breached a third-party database storing Santander customer and employee information, a type of intrusion that banks are increasingly facing.

Community banks are in the early days of experimenting with AI and the earlier days of writing policies to govern its usage. It's key to do both at once.

The card network is working with Salesforce to use large language models to be more proactive in how it resolves these interactions.

In this week's edition of the American Banker news quiz, gauge your understanding of topics like cybersecurity testing, the impact of high interest rates on community banks, FDIC Chairman Martin Gruenberg and more.

The work of the TD Invent group and Layer 6 AI, a startup TD bought in 2018, show how innovation teams at large banks can cut through the bureaucracy and fiefdoms that exist in every big company to deploy and scale new technology.