Technology

CEO Steve Squeri said the company is adding fewer customer service representatives and is cutting down on a backlog of technology projects.

Kalshi's Head of Enforcement Robert DeNault and former CFPB acting Director Mick Mulvaney shared opposing views on the controversial sites at a CFR event.

A New York judge refused to dismiss Attorney General Letitia James's suit accusing Zelle's operator of enabling more than $1 billion in scams.

The Hugging Face breach gives bank executives reason to rethink some of their technology choices.

An OpenAI program managed to escape its sandbox, go out on the web and find another AI platform, and hack it. Not even OpenAI expected that.

The intrusion did not affect the financial industry directly. But it presents a warning to banks that are deploying agentic AI.

A surge in bank charter approvals for fintechs and crypto firms creates new risks for sponsor banks.

A study of consumer-banking queries fielded by ChatGPT, Claude, Gemini, Perplexity and Google AI Overviews found the nation's largest bank has nearly a third of the models' mindshare.

The DTCC piloted a tokenized version of its stock-settlement system. But the real future of trading has to involve currency, not just securities.

The class action is an early test of whether credit unions can hold their vendors liable for the cybersecurity they promise.