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In this podcast, Accenture managing director John Grund discusses the increasingly important role that fintechs are playing in the payments space, and why it often makes sense for banks to partner with fintechs to access their cutting edge technology rather than trying to build such capabilities in house. He also outlines some of the common challenges these partnerships face and a few best practices that can make them work. Critically, he says, companies must know from the start how they will measure success and what steps they will take if the partnership does not meet expectations.