It's not just the shift to buying and selling online. In many cases, the online channel may be the only way for most people to get a new product — such as the latest iPhone or a Playstation 5. In these examples, the bulk of an item's sales could happen in a very short time, and fraud decisions need to be immediate and accurate.
Outside of retail, there's also a push to make bill payments and B2B payments faster, and these trends also put more pressure on fraud systems.
Host: David Heun, associate editor, PaymentsSource
Guest: Sara Hafner, head of financial partnerships, Forter