With data collection and analysis becoming a vital aspect of digital payment methods, Worldline is launching its first data-as-a-service dashboard as Ingenico Insight.
Ingenico Insight features machine learning and data science technology for payments, focusing on business intelligence reporting and transaction management.
Worldline is positioning Ingenico Insight as an intuitive, real-time decision maker for conversion, chargeback or fraud-related issues.
Worldline says Ingenico Insight increases the value of the dashboard portal, pushing aggregated data onto the platform with various payment optimization features. It will include the capability to extrapolate data and make predictions, provide prescriptive measures and offer benchmarking to compare industry averages.
“I’m very excited about this product because it is a big change for payment management," Anne-Claude Tichauer, global head of portals for digital commerce and merchant services at Worldline, said in a press release.
"Ingenico Insight goes a step further than traditional dashboards, providing tailored advice on top of in-depth insight in payments," Tichauer added. "Moreover, we built it with a UX (user experience) centric approach, incorporating feedback from customers along the way."
That approach makes Ingenico Insight "intuitive and user friendly," she noted. "You can play around with data while making smarter decisions effortlessly.”
To allow businesses to manage data across the entirety of the payments funnel, Worldline says the solution can also be tailored to the employee using it.
Citing examples, the company said a fraud manager would be most interested in payment disputes and fraud issues, while payment managers would want to know more about authorization and conversion rates.
The solution ensures they see the data they need and recognizes multiple stakeholders such as fraud, finance, operations, developers, and payment managers, the company stated.
