Macy's mobile checkout violates collective bargaining; Nets adds new merchant tech

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An arbitrator says Macy's three-year-old mobile self-checkout is a violation of its collective bargaining agreement, and the retailer must exclude divisions that use commission-based employee compensation, or find a way to credit those workers for sales through the app.

The United Food and Commercial Workers, which represents 1.3 million workers nationally and 11,000 Macy's staffers, filed a grievance based on the mobile feature, citing messaging that implied shoppers could use the mobile app to browse inside stores while avoiding in-person checkout, reports CNBC. The concern was the app would reduce pay or jeopardize jobs.

Checkout-free retail has drawn political pressure elsewhere. Amazon Go, for example, added a cash option following the passage of several state laws that required stores to accept cash.

Macy's in New York
Bloomberg

Market expansion

Nets has completed its acquisition of Checkout Finland Oy, a deal that will expand Nets' e-commerce reach in the region by adding one of the Nordic region's oldest and largest mobile payments firms.

Checkout Finland, which uses the cloud to deliver e-commerce capabilities to mechants, has about 8,000 merchant clients and reported revenue of about $15 million in 2020, up from about $11 million in 2019. The company also specializes in local shopping habits, such as the popularity of using direct transfers to make digital payments.

Nets recently sold its business account service to Mastercard to free up resources to focus on merchant services and e-commerce.

Government scale

A cross-party group of British Parliament members is calling for regulators to consider the size and influence of a payment company when determining oversight and rules.

The MPs issued a report focused on the Wirecard scandal in an attempt to avoid the issues that arose with German regulators in the wake of the payment company's collapse. The U.K. MPs advocate a "scale box" that changes regulations as companies get larger and risk exposure reaches more people, reports Finextra.

The German regulator Bafin is being investigated for possible crimes connected to Wirecard, including potential insider trading.

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The European Payments Council wants to promote information sharing to combat malware and other transaction fraud.

It's request for proposal seeks a firm to manage a platform that companies in the Single Euro Payments area can use to submit knowledge or examples of attacks, vulnerabilities and other intelligence that can mitigate risk.

The EPC says existing methods to manage fraud risk are too cumbersome to accommodate the growth of real-time instant transactions, and expects the information sharing platform to be live by February 2022.

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