India’s government has been aggressively (and, at times, dramatically) pro-digital commerce — but not necessarily when it involves foreign companies.
U.S. companies such as PayPal, Mastercard and Visa this week became subject to local data storage rules for payments made by Indian residents, as the Indian central bank’s local storage requirement went into effect.
"Mastercard, Visa, Amex and PayPal, none of which have complied, may be hoping that the U.S. government can persuade India to relent," said Eric Grover, a principal at Intrepid Ventures. "[The U.S.] has a much better relationship with India than China. India has two decidedly unfriendly neighbors in China and Pakistan. The U.S. is more important with respect to curbing both of them, particularly China."
Data localization this is a common protectionist tactic governments use to set hurdles for foreign companies. The governments usually contend they are protecting privacy, combating money laundering, or promoting security, but often the move is at the behest of a locally headquartered enterprise that sees large foreign companies as a competitive threat.
“It’s not uncommon for international payments networks and other companies to feel pressure from domestic regulators, and the requirement to keep the domestic transaction data locally is often used as a mechanism to curb the influence of international institutions," said Zil Bareisis, a senior analyst at Celent. "Sometimes, it is motivated by a genuine desire to protect the data of local citizens, while in other instances, it is driven by politics.”
India's rule is a sudden blast of cold water for a market that had been much more open and competitive than other countries in the region. Mastercard, Visa and other American companies now face rough negotiations with a foreign power that’s already moving the goalposts, with the potential for fines and/or a large investment to comply with the regulations.
“The R.B.I.(India Central Bank) mandating payments data in-country raises the barriers to entry, is disheartening, and hurts India by making it more difficult for foreign competitors,” Grover said.
The Indian Central Bank did not return a request for comment. Visa, Mastercard, PayPal, and One97 (the owner of Paytm) also did not return requests for comment. None of these companies has said much publically about the data storage issue, which has swung back and forth. After the initial rules were announced in April, lobbying followed on both sides. The
Visa and Mastercard already face regulatory challenges in
A huge opportunity is at stake, as
“For the international firms, not only [does] this represent an additional cost to comply, it also makes it harder to provide value-added services which are predicated on seeing data traffic from transactions around the world,” Bareisis said.
Despite the data localization rule, India’s government has been largely favorable to e-commerce, mobile payments and other fintech.
The digital push has been accompanied by a competitive war, mostly between India’s Paytm and outside companies such as American fintechs and card brands. Paytm, which has been tied politically to the
“If Rupay were to launch in the U.S., it wouldn’t be required to keep or process payment data in country,” Grover said. “To be sure Paytm lobbied for this, to make it more burdensome for foreign competitors.”