Purpose-driven leadership in 2021

2020 has presented such an onslaught of challenges and changing conditions that many organizations haven't had an opportunity to make sure their products are retaining relevance. Citi's new head of branded cards, Pam Habner, knows the importance of meeting customers where they are. This conversation will explore how an emotional connection with the customer can help brands stay top-of-mind in a shifting landscape. Her conversation with Daniel Wolfe will also touch upon leadership, mentoring women in the COVID-19 environment, and what lies ahead for payments in 2021.