ISO & Agent

An overwhelming amount of transactions can cause noncompliant payments to fall through cracks. New technology such as AI can be helpful, says Josephine McCann, a senior marketing associate at AppZen.

A proactive and preventive security strategy will go a long way to building consumer trust and ensuring continued loyalty, writes Maria Allen, global head of financial services for Unisys.

Regulators have taken a critical look at AML controls and handed out significant fines to financial institutions found to be lacking, according to Chad Hetherington, global vice president of professional services for NICE Actimize.

In addition to conducting monetary policy and regulating banks, that the EU’s central bank should try to “drive innovation” in payments, writes Eric Grover, a principal at Intrepid Ventures.

The days of odd emails are gone. Phishing has become a complex big business for crooks, according to Rafael Lourenco, an executive vice president at ClearSale.

A focused approach on product standards and social responsibility can help build healthy relationships with Gen Z shoppers, who will, in turn, promote products to their family, friends and followers, writes Steve Davidson, vice president of warranty products at Fortegra.

Paper's costly, and also error prone. Yet most invoices are still paper-based, writes Art Sarno, product marketing manager for Kofax.

Cybersecurity is about protecting the house, the corporation, the people, process, technology and the data, writes Harley Lippman, founder and CEO of Genesis10.

For crypto adoption and investment to go mainstream, people have to be sure it has staying power and utility, writes Bruce Elliott, president of ICOx Innovations.

As machine learning generally benefits from lots of examples, by the time a model can be implemented to tackle the new threat, the threat has generally moved on, so frequent updates to models are necessary, writes Oliver Tearle, head of research at The ai Corporation

Direct blockchain transfer of relief goods can help organizations navigate government bureaucracy quickly, avoid the potential mishandling of funds by intermediaries, and expedite aid to exactly where it is most needed, according to David Uhryniak, a blockchain services leader at Crowe LLP, and Brian T. Zygmunt, a partner at Crowe.

Control breakdowns and poor governance can affect fintech partnerships of all types, whether lending, payments, deposit-taking, wealth management, or insurance activities,according to Cliff Stanford, a partner in Alston & Bird's Financial Services and Products Group.

Adding new mobile payment methods and integrated platforms can take some of the sting out of processing issues for small to medium sized businesses, according to Tina Hsiao, vice president of risk and chargeback operations at WePay.

As fraudsters get more sophisticated, better funded and increasingly connected, it’s clear that the fight against fraud will be ongoing, not a battle with a clear end, writes Rafael Lourenco, an executive vice president at ClearSale.

Online retailers must accept hacking, malware and phishing as a reality of doing business in our digital world, but tokenization can make the prize less worthy for crooks, according to André Stoorvogel, director of product marketing for Rambus Payments.

Financial institutions must manage compliance budgets without losing sight of primary functions and quality control, writes Chad Hetherington, global vice president of professional services for NICE Actimize.

Universities are starting to offer courses in bitcoin and other cryptocurrency skills, and that's just the start, according to David Uhryniak, blockchain services leader at Crowe LLP, and Brian T. Zygmunt, a partner at Crowe LLP.

To keep up with demands for instant digital payments, retailers should explore options to make their payment processes quick and easy, according to Steve Davidson, vice president of warranty products at Fortegra.

Consumers are willing to pay a bit more for repeat business at a merchant. By passing these fees on to shoppers, small retailers no longer have to cut vital operational costs to accommodate for lower margins from loyalty programs, says Robert Maynard, the founder of SurchX.

A data-driven approach, regardless of human or machine involvement, is a state that organizations need to move to in order to maximize detection in the present and to ease the transition to a more primarily machine-driven future, writes Oliver Tearle, head of research at The ai Corporation.