ISO & Agent

IBM took the banking world by storm last month when it revealed its planned acquisition of Promontory Financial Group. Now, it has unveiled IBM Pay, a perhaps unexpected and yet unsurprising addition to the technology giant's Watson Commerce unit.

As EMV's sales draw starts to fade, ISOs are starting to move on to other products.

The technology behind bitcoin has almost endless use cases.

The U.S. migration has passed the one-year mark, but more key dates are on the horizon.

While card issuers took a step in the right direction by replacing the fraud-prone magnetic stripe cards of the past, they made many missteps that complicated and weakened the EMV transition.

MCA remains a very active area — and has become fiercely competitive.

If there is a takeaway from Citigroup's not-quite-stellar rollout of the Costco Anywhere Visa card, it is this: Even in modern times, the transition of large card portfolios from one issuer to another can prove disastrously complex.

Rewards are considered a key driver to get consumers to adopt mobile payments, and Walgreens has tied its loyalty program to Android Pay.

There’s no way to gift-wrap the EMV woes for issuers and retailers around the upcoming holiday sales season.

Acquirers and independent sales organizations have long heard a similar refrain: Adjust to the fast pace of technology or perish.

Citigroup Inc. mistakenly sent e-mails to some active Costco Wholesale Corp. members telling them their wholesale club membership had lapsed and that their cards would be canceled, bringing a fresh headache to the new partnership.

As it charts a long-term digital payment strategy, TSYS has hired Karim Ahmad, a management consultant with a background in financial technology, to be as head of global product and innovation.

This week Minneapolis-based U.S. Bancorp is launching a new consumer account that's designed to appeal to millions of Americans shut out of the mainstream financial system.

The promise of faster EMV technology is a welcome reprieve for many ISOs who have grown weary of listening to merchants gripe about the snail's pace of chip card transactions. That reprieve, however, may not be so quick in coming.

The shifting attitude of Asian consumers such as Chiu is upending the economics of the credit-card industry, and banks like Citigroup Inc., HSBC Holdings Plc and Standard Chartered Plc are taking note. The banks, which increasingly rely on the region’s swelling number of affluent people to drive profits, are slashing the number of card products they offer in Asia and focusing instead on getting a smaller range of cards adopted for online payments.

They may seem like a relic from a bygone era, but dial-up terminals have shown surprising staying power in today's payments ecosystem.

Phillips 66 is the third major merchant to come aboard for JPMorgan Chase & Co.’s upcoming launch of Chase Pay—alongside Starbucks and Shell Oil—and the byproduct of this deal is an overhaul of the gasoline and convenience retailer’s existing, relatively bland apps.

Grocery stores are well-oiled machines, with the placement of every product carefully researched to guide the shopper from one item to the next. But even this process has some room for improvement.

At most merchants, mobile wallets have been a solution in search of a problem. But at the pharmacy, every customer already has a problem — possibly several problems — they want to address before they even think about how they want to pay.

Two years after eschewing Apple Pay and NFC, CVS is integrating payments, marketing and prescription ordering in a single bar code-enabled mobile app, replacing a customer experience that currently relies heavily on time-consuming interactions with staff.