ISO & Agent

With their millions of customers, large retailers like Forever 21 have typically been the hardest hit, writes Mark Cline, a vice president at Netsurion.

Payment fraudsters are agile and adaptive, and they change the items they target depending on what will be easiest to steal and resell, writes Michael Reitblat, CEO and founder of Forter.

When taken in the context of the complete invoice and payment cycle, manual payments not only have higher processing costs to the provider and supplier, but also result in delays between processing and making payments, writes Darci Guerrein, vice president of payment operations for GHX.

Merchants need to ensure they are poised and ready for a growing market of digital consumers, write Michael Mertz and Rich Wheeler from CardConnect.

Cybersecurity systems, as sophisticated as they are, are clearly not doing the job. And maybe they never will, given that in the end the effectiveness of those systems can be overridden by workers inside the organization, writes Tal Vegvizer, director of research and development for Bufferzone.

For payments to keep up, merchants need to focus on the shift to subscriptions and the true personalization of processing, writes Suneera Madhani, CEO and founder of Fattmerchant.

While interest from the West has so far been tepid in the region, this is an opportune time for fintech investors to look at participation in the Southeast Asian market, writes Alexander Koles, CEO and founder of Evolve Capital Partners.

Alison Burns feels like a broken record every time she has to give the same spiel to prospective merchant clients: Before you invest tens of thousands of dollars in a new point of sale system, know what you’re getting into first.

People are spending more time in messaging applications, and merchants need to be visible in that venue, writes David Nunn, head of Braintree Europe.

Many restaurateurs expect more from their merchant services than a paper bill at the end of the month listing the basic credit card transactions, writes Andrew Szala, a content specialist at Upserve.

Companies like Target and Barnes & Noble are already making moves to streamline payments and connections with consumers, writes Robert Glazer, founder and managing director of Acceleration Partners.

Amazon dominates during the holiday shopping season because Prime offers customers benefits every day, writes Tom Caporaso, CEO of Clarus Commerce.

With the increased demand for heightened security and the increased costs, there will also be a growth in attacks from nation-state actors, writes Antwayne Ford, president and CEO of Enlightened.

Getting the most detailed picture calls for a multilayered approach that leverages the most effective elements of in-house and outsourced solutions, writes Monica Eaton-Cardone, COO of Chargebacks911 and CIO of its parent company Global Risk Technologies.

By deploying voice biometrics, organizations including large banks, government agencies, telcos and retailers can not only make the process of authentication easier, but also can protect their customers’ identities from being compromised in the case of a hack, writes Brett Beranek, director of product strategy at Nuance.

Major retailers accept bitcoin, and BitPay reports that it will process more than $1 billion in payments this year. Even McDonald's is reportedly considering that it will accept bitcoin payments, writes consultant Collin Canright.

Analytics can customize experience for consumers and allow consumers to customize the experience for themselves, writes Matt Wilcox, senior vice president of marketing, strategy and innovation for digital banking at Fiserv.

Bitcoin, the “gateway currency,” is but one application in an enormous pool of possibilities that blockchain technology presents, writes Alexander Koles, CEO and founder of Evolve Capital Partners.

Businesses should not only focus on securing payments that come through, but also pay attention to account creation and logins to prevent them from becoming additional vulnerable points of exploitation, writes Justin Lie, CEO of CashShield.

Bandwidth, sophisticated content and store locators can all help retailers draw and keep consumers as digital shopping and payments become mainstream, writes Herman Yau, CEO of Tend.