Investment

The fintech Brex is among a growing market of companies using generative artificial intelligence to simplify how employee trips are managed.

The Federal Reserve vice chair for supervision said advancements in technology could put banks in a "constant struggle" to stay ahead of hackers and other bad actors.

A recent survey of financial institutions found that for smaller banks and credit unions, customer experience is once again a top priority and among all banks, the interest in advanced AI is higher than ever.

The fintech, a partner of OpenAI, is also a provider to several developers of emerging artificial intelligence.

U.S. Bancorp and Truist picked literal names for their virtual assistants to avoid confusing customers, while Fifth Third and Regions created characters called "Jeanie" and "Reggie" to put clients at ease. Other companies are trying to split the difference.

The payments company launched a $100 million fund for generative AI, creating a potential group of partners that can build on the card network's global scale.

A remnant of the failed bank, now owned by First Citizens, is trying to reclaim its once-prominent role in venture-debt lending to startups. But competition from HSBC and JPMorgan Chase as well as fintechs has multiplied in recent months.

Financial institutions must adopt a tech mindset that aligns with – and promotes – broader enterprise goals.

In a Wednesday Congressional hearing, an assistant superintendent explained why her school district decided to pay a ransom to cyber criminals. It's a cautionary tale for banks, which are often targets.

The card network has teamed with Rochester Institute of Technology's Dubai satellite to foster local AI talent, and has several other AI efforts underway.