Fintech

Chatbots and other non-human service options got lower scores in J.D. Power's annual survey on credit card satisfaction, despite years of shifting from call-center agents to software to address client problems.

Westpac, Capital One and JPMorgan Chase are offering savings accounts and debit cards to children below 10, using financial literacy to get an edge in building consumer relationships.

The prepaid card firm and banking-as-a-service provider extended its contract with its largest BaaS client in Q2 despite a July consent order from the Federal Reserve.

The Bank of Japan's interest rate hike and plan for quantitative tightening have international markets scrambling to adjust to a new reality in which carry trade credit is tighter and a U.S. downturn is somewhat more likely.

The payment option has grown beyond underbanked consumers. For issuers, a $1 trillion market is at stake.

Key's Head of Commercial Banking Ken Gavrity sits down with Editor-in-Chief Chana Schoenberger

The store-branded credit card company revised its revenue guidance upward on the assumption that the CFPB's late-fee cap won't take effect before 2025. Still, Bread is moving ahead with plans to make up some of the revenue that it stands to lose from the contested rule.

The big box retailer's move comes amid a broader decline for the traditional payment option.

The credit card giant increased its allowance for credit losses by more than $800 million following the termination of a partnership with Walmart.

The Alabama-based bank also said that its outlook for net interest income is brightening. Several other regional banks have offered similarly upbeat guidance in recent days.