Client onboarding is a complex—not to mention—time consuming endeavor, however there are advancements in the industry that can make the process less painful going forward.
Financial institutions have dramatically increased their investment and trust in large language models since 2023. Ramakrishnan, Capgemini's deputy CEO of Financial Services and head of banking and capital markets, shares the results of a recent report that analyzed these changes.
As quickly as technology advances, so do the expectations of your customers. Roughly 40% of users say a poor digital experience reduced how often they bank at a financial institution.
As quickly as technology advances, so do the expectations of your customers. Roughly 40% of users say a poor digital experience reduced how often they bank at a financial institution.
With the rapid expansion and investment in digital lending capabilities, many financial institutions have transformational efforts underway that impact all aspects of the lending workflow.
