-
New research from American Banker reveals that bank technology spending is starting to increase, a sign of health for industry.
February 1
Retail banks around the world are expected to increase their IT spending in 2013 by 3.4 percent and invest $118.6 billion in the category, finds new research published by Ovum, a global industry analyst firm.
North American banks, meanwhile, are expected to spend 3.3% more on IT in 2013. Increased revenues and greater customer satisfaction are the most important objectives impacting their IT investment strategy,
The research, which polled 250 senior IT and business executives, was conducted in October and November 2012.
Among the digital channels, mobile banking is expected to take the top IT investment in 2013, while credit risk management and data privacy will become key regulatory compliance drivers of IT spending in the coming year, according to the research.
The study echoes the similar overall findings of a recent