New York Community Bancorp announced Tuesday that it has finished streamlining its core platform and related systems, including online banking, automated voice response and ATMs, across all 68 of its branches in Ohio, Florida, and Arizona, placing them on the same standard the bank uses in New York and New Jersey. The new platform is Fidelity National Information Services’ Miser core processing software.
The changes will allow all of the bank’s customers, including those at its subsidiaries, to conduct business at any of the bank’s branches.
The conversion was completed September 2. The integration, the bank said, will also facilitate enhancements to its online banking services later on this year.
“At the same time, the conversion will support the efficiency of our operation, with the decline in systems]related expenses offsetting the increase in certain other costs. As the costs of compliance increase in tandem with the increase in bank regulation, the decline in systems]related expenses is particularly well timed,” says Joseph R. Ficalora, the bank holding company’s president and chief executive, in a press release. “The seamlessness of our transition to a single operating system largely reflects the expertise we have developed in the process of integrating 11 banks into one over the past 12 years.”
The $43.5 billion asset New York Community Bancorp operates through seven local divisions, including Queens County Savings Bank in Queens; Roslyn Savings Bank on Long Island; Richmond County Savings Bank on Staten Island; Roosevelt Savings Bank in Brooklyn; Garden State Community Bank in New Jersey; Ohio Savings Bank in Ohio; and AmTrust Bank in Florida and Arizona.
