Chief Information Officer
Amy Brady has spent nearly a decade leading a tech transformation at KeyCorp, investing heavily in people and systems that together have helped strengthen cyberdefenses, speed up loan delivery, boost digital engagement and improve customers’ financial health.
So when Congress passed the coronavirus relief bill in March that, among other things, put banks on the front lines of disbursing hundreds of billions of dollars in loans to small businesses, Brady and her team were prepared.
Less than a week after the relief measure was signed into law, the $171 billion-asset Key was able to start taking applications for the Paycheck Protection Program, as the tech team had leveraged 119 bots to build an end-to-end process. The result: Key has been one of the country’s top producers of PPP loans, delivering more than $8.5 billion to more than 40,000 small businesses.
“I am incredibly proud of the dedication and passion of our teams demonstrated during COVID-19,” said Brady, who is also the executive vice president of operations, technology and services for Key. “Our work will continue to look different and come with new demands on time, talent and leadership.”
Brady is drawing on her tech expertise to play a role in shaping public policy. She is the board chair at the Bank Policy Institute’s Technology Policy Division and among her myriad responsibilities is leading an effort to build a global cybersecurity framework for regulatory examinations. The intention is to improve banks’ cyber capabilities while protecting consumers.
Brady is a member of the board of directors at the Federal Reserve Bank of Cleveland and the chemical giant DuPont. She also serves on the boards of several Cleveland nonprofits, including the Cleveland Leadership Center and the Playhouse Square Foundation
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