Minnesota Credit Union to Open Teller-Free Branch

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Lake State Credit Union in Minnesota next month will open a branch that will have no human tellers, only NCR video tellers.

The machines will allow members to speak with live remote tellers to cash checks, make bill and loan payments, open accounts and initiate loans.

The credit union aims to attract people born after 1964, according to the Duluth News Tribune. The ATMs will help the credit union save money over the longer term by avoiding staffing costs.

Mary Wisniewski

Deputy editor, BankThink

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