Managing Director, Head of B2B Payments and Commercial Card Products
Growing up, Lindsay Huston lived a peripatetic life. Her father was an executive at Cargill, and the family moved every few years to places like Argentina, Chile and Singapore. Given her upbringing, Huston says that she never thought she’d be at one company this long, but Bank of America has fostered her passion for identifying new business opportunities. “I love product management,” she said. “It’s like an iceberg job — underneath there’s marketing, sales, P&L. It's constantly changing. I never get tired of it.”
In 2021, Huston was charged with leading a global initiative to digitize business-to-business payments. “Each year, companies send enough B2B checks that could wrap around the world 1.7 times. By moving away from paper, we can lower the costs for companies and extend their capital.”
The initiative was painstaking and challenging. It involved a dozen stakeholders across the corporate and consumer lines. Further complicating the mission was that the data was buried in numerous databases across the company, so the task relied on identifying those databases and creating systems to continually track and organize the information. Working with an in-house team under Huston’s guidance, they were able to identify B2B suppliers that were already accepting digital payments from other companies and could easily onboard other suppliers. The tool also assessed clients’ typical transactions and volume flow, lending further potential cost savings. “We used the data to show companies how they can save money by switching to digital payments.”
The initiative was a success, and by the end of year Huston helped BofA realize the digitization of more than one million checks and invoices. The initiative also provided Huston the opportunity to work with another favorite — fintech. “Fintechs move at the speed of light,” she said. “Fintechs have grown very quickly, and so have our products.”
Outside of work, Huston spends time baking and gardening with her three daughters—ages 2, 4 and 6—and supports the board her husband sits on, Angels for Autism. The nonprofit was founded in the memory of his uncle, a New York Fire Department battalion chief who was killed on 9/11 and who had two autistic sons. She has actively supported the nonprofit for 10 years, and it has raised $2 million since its inception. “It’s a very special cause for our family,” she said.
