NCR announced Tuesday that Lake State Credit Union of Minnesota is using its Aptra Interactive Teller machine to better reach far-flung customers.
The Duluth, Ga. company said the video-enabled machine, which can remotely connect tellers and ATM users, will be used for commercial, mortgage and other services.
Lake State is a $184 million-asset financial services company.
"We have been interested in expanding our membership base into Duluth for several years, but the cost of building a full-function branch so far from our core membership base was prohibitive," said Lake State's CIO and vice president Laly Larson, in a press release. "NCR Aptra Interactive Teller gives us a cost efficient means for entering a new market. As our membership base in Duluth grows, we will examine more traditional branches. In the meantime, NCR's interactive video technology will let us deliver a personal member experience remotely."
