NCR Corp. said Wednesday that it is providing a mobile banking system to customers of Hancock Holding Co.'s Hancock Bank.
NCR, which is more commonly known for its automated teller machines and kiosks, said it can give banks a consistent experience across mobile phones, ATMs and online banking. Hancock, of Gulfport, Miss., also uses NCR's online banking system.
"It was very important to us to make sure our customer experience was integrated from the branch, to the ATM, to online banking and now to mobile banking," Jeff Theiler, Hancock's senior vice president of risk management, said in a press release.
Michael O'Laughlin, an NCR vice president and the general manager of its financial services business, said in the release that financial institutions should be doing more than "just 'checking a box' to declare that they've completed their mobile initiatives." The Duluth, Ga., vendor's system goes a step further, he said, because of its attention to other channels.
